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Support & FAQs

  1. Selling queries
  2. Sending queries
  3. Payment queries
  4. Account queries

Top questions

  1. Can you offer a value for a mobile phone that is damaged/faulty?
  2. What do I need to include when sending my mobile phone?
  3. My sale pack has not arrived, how do I get another one?
  4. How many mobile phones can I include in one freepost envelope?
  5. Why have I not received my full payment?

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